November 2, 2022
Via: Retail DiveFedEx is preparing for a moderate peak season in terms of demand and has the space to onboard new customers during the holidays, according to Brie Carere, the company’s executive vice president and chief customer officer. “I would not anticipate […]
October 31, 2022
Via: Retail TouchPointsA recent report on the state of the global supply chain describes the current climate as persistently unpredictable. That is not a favorable forecast for any company, regardless of what they are selling. Profitability in large part demands that schedules […]
Customer Engagement, Customer Experience
October 10, 2022
Via: Retail DiveA lack of international tourists, supply chain constraints and rising costs have not stopped luxury brands from thriving in the ever-evolving U.S. retail landscape. From 2016-2019, the luxury market grew 5% per year, outpacing growth in the non-luxury sector. In […]
October 3, 2022
Via: Retail DiveEach holiday season, the retail stakes get higher. For many retailers, the holiday season is both an opportunity to make a big difference in their bottom line and a high-stress period for systems and staff. Consumers are planning to spend […]
September 27, 2022
Via: RetailWirePardon my cynicism, but if I had a dollar every time I heard some variant of the phrase “the customer must be at the center of every retail decision” at Groceryshop last week, I’d be able to buy a nice […]
September 23, 2022
Via: LightspeedThe following checklist will help you to be prepared for your big moment. Your launch day is certainly a memorable one, full of both excitement and hard work. By ensuring that you are ready beforehand, you can reduce stress on […]
Customer Experience, Loyalty Programs
September 22, 2022
Via: Retail TouchPointsInflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad news will do little to dampen a potentially successful — if not extraordinary — season. However, even with many of the last […]
September 15, 2022
Via: RetailWireForty-four percent of chief supply chain officers say they have a general sense of potential climate change risks based on previous events, but they have not methodically identified or quantified those risks, according to a Gartner survey. Of the rest, […]
September 13, 2022
Via: SCMR EditorialSupply chain resilience has reached the peak of inflated expectations and will arrive at the plateau of productivity in five to ten years, according to the Gartner Hype Cycle for Supply Chain Strategy, 2022. The peak of inflated expectations highlights […]
August 29, 2022
Via: SCMR EditorialIt is nearly common knowledge at this juncture that the supply chain disruption from Covid is unprecedented and continues, as wave after wave of new virus variants plague supply chains. The struggle to obtain raw materials, shipment delays, and operational […]
August 23, 2022
Via: Independent RetailerToo many retailers are struggling to document the complete makeup of their finished products. A 2021 McKinsey survey found that about half of senior supply chain executives can identify the locations of their tier-one suppliers and the key risks facing […]
August 16, 2022
Via: RetailWireResale is enormously popular. In fact, secondhand apparel, according to thredUp, is expected to grow 16x faster than the market for new apparel by 2026. But these upward trends in resale are occurring across all retail categories. They aren’t exclusive […]
August 11, 2022
Via: RetailWireWith supply chain bottlenecks easing, a scarcity of warehouse space is promising to replace shipping container shortages as the biggest headache in the global supply chain. Logistics real estate giant Prologis recently predicted an additional 800 million square feet of […]
August 1, 2022
Via: Independent RetailerCOVID-19 lockdowns accelerated a shift to online shopping that was already well underway. According to the Adobe Digital Economy Index, consumers now spend an average of $6.7 billion online each month on groceries, up from $3.1 billion pre-pandemic. Adobe expects […]
July 29, 2022
Via: SCMR EditorialThe Uyghur Forced Labor Prevention Act (“UFLPA” or “Act”), which took effect last month, ushers in a new era of supply chain diligence for importers. The Act creates a rebuttable presumption that any goods produced in whole or in part […]
July 26, 2022
Via: Independent RetailerWith ecommerce sales for 2021 increasing 14 percent over 2020, there is no question that shipping acumen has never been more important for retailers’ overall success. Especially with inflation and supply chain challenges continuing to disrupt the industry, small businesses […]
July 26, 2022
Via: SCMR EditorialTransportation management has become increasingly critical in recent years as supply chains have grown in complexity and new transportation challenges have emerged. This has led supply chain and logistics leaders to rethink their transportation operations and weigh the pros and […]
July 25, 2022
Via: RetailWireWhile congestion has lessened at West Coast ports, global supply chain disruption may linger for years due to economic conditions, rising inflation and global tensions, according to a survey of U.S. supply chain executives from Carl Marks Advisors. The survey […]
July 22, 2022
Via: RIS NewsAmazon said custom electric delivery vehicles from Rivian delivering Amazon packages will hit the road. The news comes on the heels of Walmart’s announcement last week that it penned a deal on Tuesday with electric vehicle startup Canoo to purchase […]
July 13, 2022
Via: SCMR EditorialThe global counterfeiting problem is a multi-headed monster that continues to grow. We heard about counterfeit PPE products that seemed to be everywhere during the pandemic, putting the lives of health care workers in danger. Demand was so high for […]