Rewards

In an increasingly competitive market, supermarkets must evolve their loyalty programs to retain and attract customers. Technological advancements, changing consumer behaviors, and economic pressures necessitate innovation in loyalty strategies. Shoppers today have more options than ever, making it

In an era characterized by rapidly evolving consumer preferences and heightened competition, supermarkets face the daunting challenge of maintaining shopper loyalty. Traditional loyalty programs, once the cornerstone of customer retention, now require a significant overhaul to meet the demands of

Ocado Retail is rewriting the rules of employee satisfaction with its innovative reward and recognition strategy. To attract new hires and retain its valuable workforce, the company launched the Mint platform in 2023. This strategy, underpinned by an employee-centric approach, seeks to foster a

The recent liquidity crisis sparked by delayed payments from Singapore-based e-commerce platform Qoo10 to its affiliates, TMON and WeMakePrice, has caused a seismic disruption in South Korea's retail and travel sectors. This crisis has not only undermined consumer confidence but has also led

The retail industry in the Gulf Cooperation Council (GCC) region is witnessing a significant transformation, fueled by a groundbreaking partnership between Alshaya Group and Mastercard. This collaboration aims to expand Alshaya's successful loyalty program, Aura, with the launch of a

The UK consumer landscape is witnessing a dynamic shift due to persistent inflation. Rising costs are prompting shoppers to reevaluate their purchasing decisions, often prioritizing affordability over long-standing brand loyalty. This article delves into the nuances of these changing behaviors,