AI & Machine Learning

Commerce.com Pivots to AI-Driven Agentic Commerce in Q3
Tech & Innovation Commerce.com Pivots to AI-Driven Agentic Commerce in Q3

I'm thrilled to sit down with Zainab Hussain, a renowned e-commerce strategist with a wealth of experience in customer engagement and operations management. With her finger on the pulse of digital retail trends, Zainab has a unique perspective on how AI is revolutionizing the way we shop and sell

Is AI the Real Culprit Behind Massive Tech Layoffs?
Tech & Innovation Is AI the Real Culprit Behind Massive Tech Layoffs?

The tech industry stands at a critical juncture, grappling with an unprecedented wave of layoffs—over 27,000 jobs lost in the sector since the start of significant AI integration. This staggering figure raises a pressing question: Is artificial intelligence the true force behind these cuts, or

Are Voicebots the Future of Customer Service Innovation?
Customer Engagement Are Voicebots the Future of Customer Service Innovation?

I'm thrilled to sit down with Zainab Hussain, our retail expert and a seasoned e-commerce strategist with deep expertise in customer engagement and operations management. With years of experience navigating the evolving landscape of customer experience, Zainab recently attended Customer Contact

Agentic AI Payments Platform – Review
E-Commerce Agentic AI Payments Platform – Review

In an era where enterprise software is rapidly evolving, the integration of artificial intelligence with financial systems stands as a transformative force, with Gartner estimating that 33% of such software will embed agentic AI capabilities by 2028, demanding innovative solutions to handle

MoneyGram Partners with Oscilar for AI-Driven Risk Management
E-Commerce MoneyGram Partners with Oscilar for AI-Driven Risk Management

In an era where financial transactions span continents in mere seconds, the challenge of ensuring security and compliance has never been more daunting for global payment networks. MoneyGram, a titan in the cross-border payments industry, has taken a bold step forward by forging a strategic alliance

How Is US Foods Driving Growth with AI and Automation?
Tech & Innovation How Is US Foods Driving Growth with AI and Automation?

Market Context: Navigating Challenges with Technological Innovation In an industry as competitive and margin-tight as food distribution, standing out requires more than just scale—it demands innovation. US Foods, a titan among American food distributors, has reported a striking 4.8% year-over-year

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