Operations & Management

The rapid evolution of technology has reshaped the way consumers shop, transforming traditional retail into a dynamic, technology-driven environment. Retailers face the challenge of navigating a landscape marked by constant change and increased expectations from consumers. In this climate, Shopify

Lagardère Travel Retail has taken a pivotal step in transforming its operational landscape by implementing the 'TeamUp' app, developed in collaboration with Yoobic. This innovative app is designed to enhance the working experience for over 2,800 employees distributed across five

In a world where digital interactions increasingly take center stage, the traditional brick-and-mortar store faces a decisive moment in its journey. Retail spaces that once existed solely for product transactions are now redefining themselves as arenas for immersive and sensory-rich experiences.

In a move that challenges industry norms and focuses on enhancing user experience at the store level, Starbucks has introduced groundbreaking technologies aimed at revolutionizing barista operations. Emerging from the discussions held during its 2025 Leadership Experience in Las Vegas, the company

The retail industry's continuous evolution has embraced RFID technology, offering a pivotal solution to challenges like inventory accuracy and sales enhancement. As leading retailers such as Academy Sports, Old Navy, and Kroger increasingly integrate RFID systems, a transformative shift is underway

In today's fast-paced retail environment, overcoming disruptions such as tariffs and trade policies requires strategic expertise. Zainab Hussain, an e-commerce strategist specializing in customer engagement and operations management, shares her insights on navigating these challenges with digital