May 16, 2023
Via: RetailWireA Gartner global survey of 499 supply chain leaders taken late last year finds 65 percent anticipate it will be easier to fund new technology investments, with 73 percent of supply chain IT budgets this year to be allocated to […]
May 3, 2023
Via: SCMR EditorialThe machine learning market is growing in leaps and bounds, and experts project continued growth. A report by McKinsey indicates that AI has a large potential to be a significant driver of economic growth. Amid relentless competition, organizations are turning […]
May 1, 2023
Via: RIS NewsOver the past several years, the American public has witnessed several massive supply chain disruptions, with many consumer products we often take for granted vanishing before our very eyes. Electronics at big retail stores. Toilet paper for consumers. Even ketchup […]
April 4, 2023
Via: RetailWireRobots were everywhere last month at ProMat, a major material handling trade show, along with were autonomous guided vehicles, artificial intelligence, inventory and network optimization software and mobile technology. Extended supply chain transparency and sustainability were frequently discussed in educational […]
April 3, 2023
Via: RIS NewsBuilding trust is easier said than done in the retail industry, particularly as economic shifts have created a difficult environment for both consumers and businesses. So which of today’s retailers are building trust with consumers even as costs for products […]
March 20, 2023
Via: ChargedAs part of IKEA’s technological expansion, Swedish retail giant has expanded its autonomous fleet to 100 drones across 16 locations in Belgium, Croatia, Slovenia, Germany, Italy, the Netherlands and Switzerland. The Netherlands-based IKEA franchising partner Ingka cooperated with a Zurich-based […]
Customer Engagement, Customer Experience
February 8, 2023
Via: SCMR EditorialCustomers always come first, but without customer service, there are no customers. A survey released on Tuesday by Gartner has found that less than one-quarter of supply chain organizations have adopted customer enablement to the extent necessary to truly put […]
January 31, 2023
Via: SCMR EditorialRetail supply chains span the globe to provide consumers with an infinite range of products each day. With billions of unique item and location combinations to manage, these supply chains are complex, diverse, and ubiquitous. Given the scale and scope […]
January 30, 2023
Via: Retail TouchPointsNo one will forget the year 2020 — 2021, or 2022 for that matter. The years when the pandemic toppled the global supply chain, forcing retailers to find ways to minimize the effects of disruption while managing unprecedented online shopping […]
January 9, 2023
Via: Retail DiveWith the threat of a recession looming, the new year brings about a slew of challenges for retailers recovering from a year of supply chain bottlenecks and inventory surplus. But not all of 2023 is expected to be gloomy. The […]
January 5, 2023
Via: Independent RetailerRetailers have been running around tirelessly trying to keep up with consumer demands and the drastic shifts in the economy. With the year coming to a close and the economic outlook for 2023 looking uncertain, retailers are growing concerned. Supply […]
December 27, 2022
Via: Independent RetailerAfter the pandemic-driven surge in consumer demand that triggered a frenzy of shipping activity and skyrocketing prices, logistics and transportation companies are signaling a fast slowdown. Shipping and wholesale prices are plunging and orders are not being placed as often. […]
December 23, 2022
Via: Retail TouchPointsThe post-COVID-19 retail recovery hasn’t quite gone according to plan. However, during the height of the global pandemic, brands showed that they’re not just able to quickly pivot to overcome roadblocks; in fact, many have been tremendously resilient in the […]
December 21, 2022
Via: RIS NewsRetailing is a cutthroat business with razor-thin margins and tough competition. You have to find every avenue to increase revenue and cut down costs. The supply chain is a business function that you can optimize to achieve exactly that. It’s […]
December 1, 2022
Via: SCMR EditorialAmazon Web Services, Inc. (AWS), an Amazon.com, Inc. company announces AWS Supply Chain, a new application that helps businesses increase supply chain visibility to make faster, more informed decisions that mitigate risks, save costs, and improve customer experiences. The announcement […]
November 7, 2022
Via: ChargedMany people and organisations still view cloud adoption mainly through the lens of IT cost savings, and supply chain-related businesses are no exception. I have much empathy for such a perspective, though, as a technology fellow in a cloud software […]
November 2, 2022
Via: Retail DiveFedEx is preparing for a moderate peak season in terms of demand and has the space to onboard new customers during the holidays, according to Brie Carere, the company’s executive vice president and chief customer officer. “I would not anticipate […]
October 31, 2022
Via: Retail TouchPointsA recent report on the state of the global supply chain describes the current climate as persistently unpredictable. That is not a favorable forecast for any company, regardless of what they are selling. Profitability in large part demands that schedules […]
Customer Engagement, Customer Experience
October 10, 2022
Via: Retail DiveA lack of international tourists, supply chain constraints and rising costs have not stopped luxury brands from thriving in the ever-evolving U.S. retail landscape. From 2016-2019, the luxury market grew 5% per year, outpacing growth in the non-luxury sector. In […]
October 3, 2022
Via: Retail DiveEach holiday season, the retail stakes get higher. For many retailers, the holiday season is both an opportunity to make a big difference in their bottom line and a high-stress period for systems and staff. Consumers are planning to spend […]