Meet Zainab Hussain, a seasoned expert in e-commerce strategy and customer engagement. With an accomplished background in operations management, Zainab offers a wealth of knowledge in enhancing business communication across digital platforms. Her insights into improving customer connections using
Imagine a bustling call center where agents are overwhelmed by customer complaints about connectivity disruptions. The $200 billion telecom industry is dealing with frustrating customer experiences and high churn rates. Enter Visual Agentic AI, a groundbreaking technology swiftly rewriting the
In the rapidly evolving landscape of financial technology within the travel sector, Trustly's collaboration with Sabre Direct Pay marks a pivotal step forward. Zainab Hussain, a seasoned e-commerce strategist experienced in customer engagement and operations management, offers her insights into
Our Retail expert, Zainab Hussain, is an e-commerce strategist with a wealth of experience in customer engagement and operations management. Today, she shares her insights on Lowe’s innovative new AI tool, the Mylow Companion, and reflects on its transformative impact on the retail landscape. Who
In today's rapidly advancing technological landscape, businesses are constantly seeking innovative ways to streamline operations and enhance customer satisfaction. Artificial intelligence (AI) has emerged as a powerful tool within this dynamic environment, revolutionizing various aspects of
Lallemand, a worldwide leader in industrial biotechnology, has undergone a vital digital transformation, enhancing its commerce capabilities within North America's baking sector through a partnership with commercetools and EPAM. Established in the late 19th century, Lallemand traditionally relied
