Customer Engagement

Retail crime has evolved into a significant challenge, exacerbated by the rise of organized theft rings that meticulously plan and execute large-scale heists. Businesses such as Iceland Foods are at the forefront of seeking innovative solutions to combat this growing problem, enduring substantial

The University Athletic Association of the Philippines (UAAP) has seen countless teams rise and fall, but few stories are as compelling as that of the University of the Philippines (UP) Fighting Maroons. Over the last 15 years, this team has evolved from a perennial underdog to a championship

Switzerland has long been recognized as a global financial hub, but until recently, the majority of Swiss banks avoided direct involvement with cryptocurrencies. This stance is changing, and Zürcher Kantonalbank (ZKB) is at the forefront of this transformation. The introduction of ZKB's new

Adopting cutting-edge technology is often the gateway to significant performance improvements, and Fossil Group’s Canadian subsidiary is a testament to this transformative approach. By integrating Metrical's AI-powered solution, Fossil has successfully enhanced their e-commerce performance, r

The Christmas season, while joyous for many, can pose significant challenges for retail workers, who face increased consumer activity, longer hours, and amplified stress levels. This peak period calls for businesses to prioritize the wellbeing of their employees, recognizing that their mental and

Williams-Sonoma, Inc. recently announced the integration of Rejuvenation into The Key Rewards loyalty program, marking a significant step to enhance customer benefits and foster brand loyalty. This strategic decision aims to unify customer incentives across its extensive brand portfolio, promoting