Tag: client


Building a Culture of Empathy to Improve Teamwork & CX

March 25, 2019

Via: Kelly Redmond

Overall success is driven by the so-called “people skills”. Employees and business leaders alike reach good positions in large part thanks to their abilities to listen, understand, and interact with other people, from peers to competitors. This is where empathy […]

News & Trends

4 things ‘lucky’ salespeople do right

March 7, 2016

Via: Customer Experience News & Trends

If you know a lucky salesperson, we’ll let you in on a secret: He’s not as lucky as you think. He’s a better opportunist. You might think the best salespeople are in the right place at the right time. But […]