Tag: retail tech

November 14, 2022

New university research explores how grocers can take advantage of in-store cameras employing advanced artificial intelligence (AI) technologies to read facial expressions — raising an eyebrow, opening eyes, smiling — to enhance store layouts. “Emotion recognition algorithms work by employing […]

October 20, 2022

Demonstrating the potential of adding smell to virtual reality (VR), researchers led by Stockholm University recently created a “wine tasting game” in which the user smells wine in a virtual wine cellar and gets points if their guess on aromas […]

September 28, 2022

The grocery retail tech sector has come on leaps and bounds in recent years, with the introduction of everything from autonomous checkouts to clever uses for AI and emission-free delivery trucks. In a fast-moving, highly competitive industry, as new problems […]

August 24, 2022

On the 2nd of March 2022, Amazon opened its first checkout-free grocery store of the year in Southwark, London. The previous year had seen an aggressive roll out, with 17 Amazon Fresh stores opening their doors in the capital, all […]

August 24, 2022

Having traveled in Europe and most recently, in Mexico, I was impressed by the fact that most restaurants I frequented use table-side credit card authorization terminals, irrespective of type or level of service and price points. These devices enable the […]

July 15, 2022

Gen-Z is expected to lead the creation of the metaverse, drawn by the allure of gaming, but some surveys indicate that even digital natives need to be convinced of the value of visiting virtual worlds. Piper Sandler’s “Spring 2022 Generation […]

June 21, 2022

Imagine a store where shoppers can see and summon all their size, style, and color options on shelves and in stock without ever leaving a fitting room; where managers know what’s selling and what’s on shelves right now, and associates […]

May 12, 2022

With the exception of store management technology, overall retail tech investment activity cooled during the first quarter. This is even among unicorn companies whose valuations reach or surpass $1 billion. For a time, retail unicorns appeared to be having a […]

April 5, 2022

In February it was announced that Best Buy chose Amazon Web Services (AWS) as its preferred Cloud technology partner. This would not be so newsworthy If not for the many retailers either shunning AWS or keeping investments in the cloud […]

January 20, 2022

If several retailers were in survival mode in 2020, then 2021 had been a year of tech innovation for many. Retailers learned to keep up with fast-paced, digitally savvy consumers. Eager to gain consumers’ attention, they boosted their presence on […]

December 27, 2021

According to a Pymnts study, 45 percent of holiday shoppers would be willing to keep items they were planning to return in exchange for just a 10 percent discount. That figure climbs to 51 percent for a 20 percent discount […]

October 7, 2021

Gap Inc. has acquired Context-Based 4 Casting Ltd. (CB4), a New York and Tel Aviv-based start-up that uses artificial intelligence and machine learning technologies to improve the customer experience and drive sales through predictive analytics and demand sensing. “We believe […]

September 29, 2021

Retailers of food and grocery products struggled to meet consumer demand for delivery, buy online and pickup in store (BOPIS) and other options last year as the novel coronavirus pandemic hit. Consumer packaged goods (CPG) companies at the same time […]

August 27, 2021

Organizations have instituted the position of chief data officer (CDO) over the last decade to help make some sense out of the flood of big data. Less than half of large companies have a CDO, however, and their average tenure […]

August 2, 2021

Throughout the past year, the retail industry has been hit hard by the pandemic. Although shoppers are currently flocking back to brick-and-mortar stores, research shows that 43% of U.S. consumers plan to regularly shop online for products they used to […]

July 16, 2021

Supermarket shopping can be a stressful ordeal for consumers, especially in the the midst of a global pandemic where we’ve seen complications including social distancing regulations, panic buying and supply chain chaos. But technology is streamlining the experience more than […]

May 24, 2021

A new university study finds people will more readily use a chatbot if they perceive it to be friendly and competent and less so if it projects overconfidence and arrogance. The challenge, the authors say, is finding the right balance. […]

December 29, 2020

According to McKinsey, the retail industry has the potential to create $1.7 trillion of value, or 12.39 percent of total sales, from artificial intelligence. How much value do you think AI creates for a retail business? Before answering such a […]

October 1, 2020

Walmart has introduced a new store design to help millions of customers who shop at its supercenters every year reap the full advantages of the “omni-shopping experience.” In a blog post, Janey Whiteside, the retailer’s chief customer officer, says the […]

September 23, 2020

While it’s no longer thought to be a primary source of transmission of the novel coronavirus, people are still thinking twice before interacting with public touch screens. Throughout retail, some are seeing voice-driven technology as a perfect solution that lets […]