Customer Engagement, Customer Experience
January 8, 2024
Via: Retail DiveThe quest to deliver a seamless and satisfying customer experience is central to retail companies’ strategies, and those efforts are even more important as the industry’s “peak season” is in full swing. Overall retail spend this holiday season is expected […]
February 1, 2023
Via: SCMR EditorialE-commerce has never been more popular. What amounted to just 2% of total retail spend just a few years ago now accounts for 15% – and growing – of total retail spend. Growing demand has led to an explosion of […]