Tag: retail spend

Customer Engagement, Customer Experience

For a seamless retail customer experience during peak season, start with employees

January 8, 2024

Via: Retail Dive

The quest to deliver a seamless and satisfying customer experience is central to retail companies’ strategies, and those efforts are even more important as the industry’s “peak season” is in full swing. Overall retail spend this holiday season is expected […]

E-commerce, Retail Types

Re-inventing the last mile

February 1, 2023

Via: SCMR Editorial

E-commerce has never been more popular. What amounted to just 2% of total retail spend just a few years ago now accounts for 15% – and growing – of total retail spend. Growing demand has led to an explosion of […]