Tag: holiday shoppers

News & Trends

Global online sales exceed $1 trillion during the holidays: Salesforce

January 12, 2022

Via: Retail Dive

The results of the report were driven by several trends, including early holiday shoppers, social commerce and flexible payment options. Because consumers wanted to avoid supply chain issues and stockouts, 30% of holiday sales worldwide were completed by Nov. 22. […]

Customer Experience, Loyalty Programs

How to turn first-time holiday shoppers into repeat, account-holding customers

August 30, 2021

Via: Retail Dive

Last year’s holiday season alone brought in $188.2 billion in online sales and retailers are already gearing up for another surge of orders for the upcoming 2021 season. Although preparing for this influx of orders may be top of mind […]

News & Trends

More holiday shoppers will spend at least $500 on gifts this year

October 18, 2019

Via: Retail Dive

Tinuiti’s report offers more insights into gendered spending habits as well. A daVinci Payments report found that more than half of women respondents bought their holiday goods online, but how much are women planning to spend? According to Tinuiti, 31.6% […]

News & Trends

Holiday shoppers of tech gifts are migrating online

November 29, 2018

Via: Retail Dive

It comes with little surprise that CTA’s study found that the most-purchased technology gifts were the ones with the most-hyped deals, including: 4K Ultra High-Definition ecosystem, video game consoles and smart speakers. In fact, 29% of tech gift shoppers said […]

News & Trends

Holiday shoppers plan to spend 4.1% more this year

October 25, 2018

Via: Retail Dive

Evidence is mounting that retailers are in for a cheery season this year. This survey follows NRF’s annual holiday spending forecast, which uses a variety of economic factors to project overall spending rather than per-consumer spending. The forecast estimates that […]

News & Trends

More holiday shoppers heading to stores, and earlier

September 28, 2018

Via: Retail Dive

With holiday shoppers looking for inspiration and an enjoyable experience in stores this year, a trend seen last year as well, retailers need to be enticing. Natural Insights’ findings jibe with other research from market intelligence solutions firm Market Track, […]

News & Trends

Study: 45% of retail returns end up in a landfill

December 27, 2017

Via: Retail Dive

While the holidays have always spurred a high percentage of retail returns, e-commerce has only fueled that, and more and more it’s an issue throughout the year. Returns are increasingly a part of the shopping experience, particularly online, with nearly […]

Others, Tech

Mall of America’s New Retail Chatbot Helps Holiday Shoppers

December 13, 2017

Via: Retail Info Systems News

Mall of America has announced a unique location-based artificial intelligence (AI) chatbot program to engage with consumers and provide faster customer service to busy shoppers this holiday season. The chatbot will live on Mall of America’s website, mobile app, and […]

E-payment & Data Security, Tech

Cybersecurity threats keep holiday shoppers off the web

November 14, 2017

Via: Retail Dive

According to Sitelock, websites experience an average of 63 security attack attempts per day. While many attacks are repelled, online shoppers don’t want a stat like this on their mind while they get ready for Cyber Monday — or, more […]

Customer Engagement, Customer Experience, Point of Purchase

Best Buy Aims to Lure Holiday Shoppers with New Fulfillment Options

October 31, 2017

Via: Retail Info Systems News

Best Buy has launched free shipping, with no minimum purchase for the holidays. From now until Christmas Day, orders on will ship at no cost. However, the retailer says store pickup is the fastest way to get a purchase, […]

News & Trends

4 types of holiday shoppers marketers need to reach

October 13, 2017

Via: Retail Dive

The holiday shopping season is both the most magical and maddening time of year for consumers. Some shoppers love the hustle and bustle of the mall during the holiday season — the halls decorated with garlands and lights, the various […]


Holiday e-commerce customers offer mixed returns

January 25, 2016

Via: Chain Store Age

E-commerce retailers might think new customers acquired during the holiday season are a gift, but they many not keep on giving. A new study from analytics platform provider RJMetrics indicates online retailers acquire 24% of their new customers during the […]