Tag: goal setting

Customer Engagement, Customer Experience

6 steps to set (and meet) better customer experience goals

September 27, 2019

Via: Customer Experience News & Trends

Everyone wants to improve the customer experience, but many don’t know where to start. This guide will help. More than 80% of companies expect to compete in their market mostly on the basis of the customer experience, according to Gartner […]

Retail Types, Stores

How To Successfully Conquer Goal Setting For Your Retail Store

July 17, 2017

Via: The Retail Doctor Blog

I used to handle all the franchise training for a coffee chain. I encouraged new franchisees to tell their employees the inciting incident that made them set a goal to own their own business. One guy got up and told us he […]