Tag: Gift Cards

Customer Engagement, Customer Experience

​Will Gift Cards And Exchanges Cut The Cost of Online Returns?

June 20, 2023

Via: RetailWire

University research posits that offering product exchanges or gift cards for returns rather than crediting a customer’s card may be retail’s best option to reduce the cost of online returns. Consumers were found to be more open to spending money […]

News & Trends

Consumers plan to spend more than $200 on gift cards this year

November 11, 2019

Via: Retail Dive

The Blackhawk report’s findings were congruent with the National Retail Federation’s survey, which found that more than half of consumers wanted gift cards for the holidays. Previous research from the Blackhawk Network also found that millennial and Gen Z consumers […]

Customer Experience, Loyalty Programs

Increase Profits with Gift Card Redemptions

January 12, 2017

Via: Independent Retailer

Since 2009, gift cards have remained one of the most-requested holiday gifts. Now that the holiday season is over, those gift cards will be making their way back into your store to be redeemed. As a retailer, this is a […]

Customer Experience, Loyalty Programs

Holiday Marketing with Gift Cards

September 15, 2016

Via: Independent Retailer

In today’s digital world, retail customers have come to expect real-time customer service, easy-to-use websites, and a wide choice of payment methods. As a retail merchant, if you are not yet offering a branded gift card as an option for […]

Customer Experience, Loyalty Programs

There’s $92.5 Million In Outstanding Sports Authority Gift Cards: Use Yours Before June 26

May 25, 2016

Via: Consumerist

We have no idea why you would want to buy a gift card to Sports Authority right now. The big-box sports retailer, with 460 stores across the country, filed for bankruptcy earlier this year and is liquidating and closing all […]

E-payment & Data Security, Tech

Most Internet Users Don’t Pay with Gift Cards, Mobile Wallets

May 24, 2016

Via: Essential Retail News

Most people in the US are not using gift cards or mobile wallets to pay for goods, according to March 2016 research. Other payment methods like Bitcoin are used even less. Blackhawk Network, a provider of prepaid products, surveyed 1,037 […]