July 25, 2024
Via: Retail TouchPointsAs the retail landscape has become increasingly digital, gamification has evolved from a cool trend to a proven strategy. In fact, a 2023 report estimated the size of the gamification market as more than $10 billion, with the retail industry […]
January 18, 2024
Via: Retail TouchPointsMobile apps have become a critical customer engagement channel for retailers as they try to create and capture more value for, and from, their customers. It’s no surprise that industry research and earnings reports consistently reveal customers with a brand’s […]
January 11, 2023
Via: RIS NewsNon-fungible tokens (NFTs) are providing more value and utility than as simple collectibles, and the retail industry is taking notice. Retailers are using NFTs and gamification to reach digital natives, build a loyal customer base, and impact the customer experience […]
Customer Engagement, Customer Experience, E-commerce, Retail Types
March 24, 2021
Via: ForbesE-commerce live streaming in China is a massive industry. Coresight estimates that live commerce GMV in China will reach $305 billion this year, and research firm iResearch predicts that it will account for 15% of total e-commerce sales, up from […]