August 30, 2022
Via: Retail DiveBest Buy’s sales and profit levels faced dual pressures in Q2. On one front, consumer spending on discretionary categories, including big-ticket electronics, has fallen in recent months in the face of steep inflation on essentials, namely food and fuel. At […]
Customer Engagement, Customer Experience
April 24, 2017
Via: The Retail Doctor BlogWe now value the worth of something by how picture-ready it is. I got caught up in it myself while staying in Los Angeles recently. A trendy new ice cream shop next to my hotel was known for their bouquet […]
Customer Experience, Loyalty Programs
March 23, 2017
Via: The Retail TouchPoints BlogMacy’s incoming CEO Jeff Gennette revealed at the Bank of America Merrill Lynch Consumer & Retail Technology Conference last week that the department store plans on making significant changes to its struggling brick-and-mortar presence. The changes include dedicated clearance racks, […]
August 12, 2016
Via: The Retail Doctor BlogLuxury has come to a crossroads. What once was exclusive and in high demand is now regularly discounted. And brands aren’t too happy about it. Burberry recently ousted their CEO and gave it to Marco Gobbetti because sales are projected […]
July 10, 2024
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