Tag: digital experiences


The Future of Brick-and-Mortar Retail: Adapting to Changing Consumer Behaviors

May 22, 2024

Via: Jasper Ferguson

As consumers become increasingly addicted to online shopping and mesmerizing digital experiences, you would be forgiven for thinking that brick-and-mortar retailers are about to become extinct.  However, this is far from the truth. Rather than becoming obsolete, traditional retail stores […]

Others, Tech

How Retail is Leveraging Unified Digital Experiences

September 14, 2022

Via: Retail TouchPoints

One could argue that few, if any industries have been impacted more by the pandemic, and now by inflation, more than retail. The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation […]

Others, Tech

Best Buy Embraces Digital Experiences With New Small-Format Store

July 27, 2022

Via: RIS News

Over the last year, Best Buy has been testing new store models to meet the ever-changing needs of consumers. Now the company has launched a new pilot — its first small-format, digital-first store. The new 5,000 square foot store opened […]

Customer Engagement, Customer Experience

How to deliver a standout digital customer experience in 2022

December 17, 2021

Via: Charged

We’ve all had a bad experience while browsing ecommerce websites, maybe several. It’s simple to spot when something goes wrong during our journey, but what does a good experience look like? Is ‘good’ when our visit goes as planned, or […]

Others, Tech

4 Digital Experience Strategies Retailers Should Consider for 2022

November 8, 2021

Via: Retail TouchPoints

Creating impactful digital experiences that delight customers can be daunting, even for the largest brands. More is better — more data, more insights, happier shoppers. But more can also feel like ‘too much’ if you don’t know where to start. […]