April 23, 2019
Via: Retail DiveYes, returns are costly for retailers, but, as this latest report points out, getting returns right is key to satisfying customers. It’s critical for stores to provide customers with a seamless returns process and multiple payment options, which might mean […]
Customer Engagement, Customer Experience, Others, Tech
July 5, 2018
Via: Retail DiveWalmart made waves with its launch this spring of Jetblack, the retailer’s concierge shopping service targeting “time-strapped urban parents.” Currently available by invitation only in Manhattan and Brooklyn, the service is generating buzz, not because it’s seen as a game-changing […]
July 10, 2024
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