Tag: delivering

News & Trends

No free returns? More than half of shoppers won’t buy

April 23, 2019

Via: Retail Dive

Yes, returns are costly for retailers, but, as this latest report points out, getting returns right is key to satisfying customers. It’s critical for stores to provide customers with a seamless returns process and multiple payment options, which might mean […]

Customer Engagement, Customer Experience, Others, Tech

Walmart’s Jetblack tells a lot about the future of e-commerce

July 5, 2018

Via: Retail Dive

Walmart made waves with its launch this spring of Jetblack, the retailer’s concierge shopping service targeting “time-strapped urban parents.” Currently available by invitation only in Manhattan and Brooklyn, the service is generating buzz, not because it’s seen as a game-changing […]