Customer Engagement, Customer Experience
May 15, 2018
Via: Independent RetailerA customer’s path to purchase often begins online but ends in-store. In fact, a Forbes Insight report found that 82% of shoppers conduct research online before completing a purchase in-store. Independent retailers know that an online presence is important. According […]
February 23, 2016
Via: Essential Retail NewsIt is well understood that returns are a fact of online retail life and not only is it now mandatory to give shoppers 14 days to make returns, it’s now recognised as good practice to do so. However – for […]
July 10, 2024
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