Customer Engagement, Customer Experience
May 31, 2023
Via: Retail TouchPointsAs a business owner, negative reviews on your product or service can be distressing and damage your reputation and revenue, regardless of whether you are a beginner or an experienced entrepreneur with multiple exits. The key is to remember that […]
August 16, 2016
Via: The Retail TouchPoints BlogOnline reviews are no longer just convenient, they are now critical to a consumer’s decision to buy or pass on a product or service. A recent Trustpilot survey found 88% of consumers feel reviews are important and have an impact […]
July 10, 2024
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