Tag: consumer electronics

Customer Experience, Loyalty Programs

Will Best Buy customers be okay with its rewards program changes?

January 12, 2023

Via: RetailWire

The good news if you are a My Best Buy rewards program member is that you will no longer be required to make a minimum purchase to receive free standard shipping on online orders. The bad news is that you […]

Others, Tech

Will voice shopping ever take off without screens?

August 10, 2021

Via: RetailWire

According to Juniper Research, global e-commerce sales conducted by voice assistants are expected to expand more than four-fold by 2023. Devices with screens, however, “will be imperative” to driving the growth by improving checkout efficiency. Co-author Meike Escherich commented in […]

Customer Engagement, Customer Experience, Retail Types, Stores

Has Walmart come up with an answer to Best Buy’s Geek Squad?

October 13, 2020

Via: RetailWire

Walmart is taking part in a pilot program to test the viability of offering consumer electronics and technology services to its customers at a fraction of what similar services such as Best Buy’s Geek Squad cost. The retailer is setting […]