Tag: communications

Customer Engagement, Customer Experience

Can you build loyalty when customers are only buying online?

June 26, 2017

Via: Customer Experience News & Trends

It’s pretty easy for customers to “cheat” on you when you have a mostly anonymous online relationship. So is it possible to build true loyalty when you don’t personally interact? Yes, according to new research. Positive personal interaction will always […]

Customer Engagement, Editorial

What is the best email length for business emails?

May 4, 2017

Via: Olivia Foster

Make it short, but exactly how short? This question is bound to appear when composing business emails. Whether the previously sent emails did not register the expected success rate, or just that someone is at the beginning of his or […]