Customer Engagement, Customer Experience
June 26, 2017
Via: Customer Experience News & TrendsIt’s pretty easy for customers to “cheat” on you when you have a mostly anonymous online relationship. So is it possible to build true loyalty when you don’t personally interact? Yes, according to new research. Positive personal interaction will always […]
Customer Engagement, Editorial
May 4, 2017
Via: Olivia FosterMake it short, but exactly how short? This question is bound to appear when composing business emails. Whether the previously sent emails did not register the expected success rate, or just that someone is at the beginning of his or […]