Customer Engagement, Customer Experience
February 15, 2018
Via: Shopify BlogCustomer service is one of the toughest business functions to scale. When you have more customers asking more questions, increasing the number of hands on deck isn’t just a viable solution, it’s often the only one available. But scaling support […]
August 29, 2017
Via: Forbes MarketsLast week, Verizon made some changes to its popular unlimited plan, dividing it into three different offerings called Go Unlimited ($75 for the first line), Beyond Unlimited ($85), and Business Unlimited. Unlike the reasonably straightforward $80 plan launched earlier this […]
July 10, 2024
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