December 13, 2023
Via: Retail TouchPointsAfter years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. So it’s no surprise that 47% of executives believe that store design and experience have […]
December 12, 2023
Via: Retail DiveUniqlo made headlines in 2023 by creating the year’s hottest handbag, according to Lyst, which ranks brand buzz. Its half-moon mini shoulder bag, which retails for about $20, repeatedly sold out after going viral with more than 119 million views […]
December 6, 2023
Via: Retail TouchPointsThe National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by […]
December 6, 2023
Via: Retail DiveBest Buy continues to adjust its brick-and-mortar operations in the age of omnichannel shopping, aiming to strike the best balance of in-store service and e-commerce fulfillment capabilities. Its revenue fell 7.8% in Q3 amid weak demand for electronics. Although the […]
November 20, 2023
Via: Retail TouchPointsRetail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. Dick’s […]
November 1, 2023
Via: RIS NewsWalmart shoppers can expect to see some big changes to their stores over the coming years. This Friday, November 3, Walmart is set to celebrate its ‘Second Best Day’ with reopenings on the cards for 117 stores across 30 states […]
October 25, 2023
Via: RIS NewsNational Store Walk Month, an initiative conceived by the Retail Industry Leaders Association (RILA) and the National District Attorneys Association (NDAA), launched in September with the goal of forging an unprecedented partnership between local prosecutors and community retailers. Throughout September, […]
October 5, 2023
Via: LightspeedStore management is at the core of a shop’s operations. It touches every aspect of running a retail business, from putting stock on the shelves to hiring staff and setting up attractive displays. It’s a collection of daily tasks and […]
September 29, 2023
Via: Retail DiveToys R Us appears to be winding up for a major national relaunch. After decades in business, Toys R Us’ business buckled under a $5 billion debt load. The company initially filed for bankruptcy in 2017. The toy retailer liquidated […]
September 27, 2023
Via: Retail DiveThe U.S. consumer may be slowing down, but Walmart is not. The retail giant is notching market share gains by leveraging its massive legacy brick-and-mortar footprint as well as embracing new revenue streams, according to recent research from analysts at […]
September 5, 2023
Via: Retail TouchPointsMarks & Spencer (M&S) has adopted AI-based technology, delivered on handheld devices, which compares images of products in stores to store-specific planograms, providing an instant view of shelf-level compliance. The SymphonyAI Retail CPG Store Intelligence technology is being rolled out […]
August 24, 2023
Via: Retail TouchPointsDollar Tree will pay a $1.35 million fine to settle safety violations that the Occupational Safety and Health Administration (OSHA) has “repeatedly cited at multiple stores,” according to the U.S. Department of Labor. The retailer, which also operates the Family […]
August 22, 2023
Via: RetailWireSame-store sales at Walmart’s U.S. stores climbed 6.4% in the second quarter while rival Target’s declined 5.4%, although both discounters warned that consumer spending remains challenged. Doug McMillon, CEO of Walmart, said on a call with analysts, “Jobs, wages, and […]
July 28, 2023
Via: Retail TouchPointsRural lifestyle retailer Tractor Supply is revving up its growth plans with a new long-term target of eventually operating 3,000 stores in the U.S. — 200 more stores than previous targets. The retailer currently has 2,200 locations and will open […]
July 25, 2023
Via: RetailWireAfter performing its latest research, MarketWatch stated that the “Global Toy market size was valued at USD 65530.35 million in 2022 and is expected to expand at a CAGR of 7.5% during the forecast period, reaching USD 101159.97 million by […]
Customer Engagement, Customer Experience, Stores
July 5, 2023
Via: RetailWireResearch from the University of Bath’s School of Management found in-store music can lift sales by more than 10 percent during the weekdays but questioned whether tunes might be neutral or even distracting for weekend shoppers. The studies involving an […]
June 29, 2023
Via: Retail TouchPointsDress code in retail is paramount to driving sales and achieving business growth. The reason? It’s human nature to judge people based on how they’re dressed. Take a retail store, for example. If a customer walks into a store and […]
June 29, 2023
Via: Retail TouchPointsWalgreens Boots Alliance will shutter 150 U.S. Walgreens stores and 300 UK-based Boots locations as part of cost-cutting efforts, according to company officials on the pharmacy giant’s Q3 2023 earnings call. The specific stores that will be targeted have not […]
June 21, 2023
Via: RetailWireDollar Tree has become the latest retailer to lock up merchandise in hopes of reducing shrink. In the first quarter, elevated shrink levels impacted the dollar store’s earnings by 14 cents a share. “This is not unlike what you’re seeing […]
June 20, 2023
Via: Retail DiveAs retailers have made efforts to increase efficiency and enhance the customer experience, portable POS solutions have started to gain traction as a way to meet the evolving needs of the retail industry. Equipping associates with portable terminal devices that […]