Customer Engagement, Customer Experience, News & Trends
March 30, 2018
Via: The Retail TouchPoints BlogNo matter which lens we look through — from consumer expectations and behaviors, to in-store technology and reliance on online sales, to fulfillment and shipping — retail has transformed. With disruptors like Amazon, consumer interactions with brands, distributors and retailers […]
February 26, 2018
Via: The Retail TouchPoints BlogThere were more than 2,000 store closings in 2017. And there were more retail bankruptcies than in any year since the 1930s. Economists, sociologists and the media bemoan the economic and social havoc wreaked by retail’s decline. But retail stores […]
January 29, 2018
Via: Retail DiveRetail’s new normal is here. It’s a time of disruption and intense competition, and we all must learn to adapt in a digital atmosphere that moves at an aggressive pace. While there are several elements playing a role in retail […]
July 10, 2024
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