Tag: retail supply chain

Customer Engagement, Customer Experience

Understanding Your Customers: How AI and Market Knowledge Improve Retail Demand Forecasting

December 14, 2021

Via: RIS News

When the COVID-19 pandemic hit the world, retail supply chain executives came to the painful realization that traditional forecasting models based on historical sales data were insufficient in predicting sales and demand. As demand for many items fluctuated (dramatically decreasing […]


Last Mile Delivery: What Shoppers Want and How to #SaveRetail

November 14, 2018

Via: SCMR Editorial

With seemingly never-ending news of major retail bankruptcies, the word “apocalypse” seemed to echo across every media outlet this year. In the past, blame has largely been placed on the rise of Amazon both in terms of increased competition and […]

News & Trends

Retailers need to talk to their customers, says research

July 24, 2017

Via: Essential Retail News

While three-quarters of retailers know they need to focus on their customers to drive profitability, a new report from LCP Consulting finds only 39% of retailers are actually talking to customers about their needs. The report, ‘Integrating the retail supply chain’, warned […]