Tag: retail businesses


5 Retail Customer Experience Strategies for Increased Sales in 2023

March 23, 2023

Via: Lilian Cooper

Customer experience is critical for retail businesses to maximize their revenue and expand their customer base. In fact, 54% of experts confirm excellent customer care is imperative to build brand loyalty. A 2020 report by Forbes Insights and Treasure Data […]

Customer Engagement, Customer Experience

Has there ever been a better time to build or kill customer loyalty?

August 7, 2020

Via: RetailWire

The novel coronavirus pandemic has been a time of testing for all retail businesses. It has also been a period of great opportunity for retailers to show long-standing and new consumers that they are there for them at a time […]