Customer Engagement, Customer Experience
July 13, 2020
Via: Lightspeed POSEmails are a powerful tool for communication that have a high potential ROI. According to data from McKinsey & Company, emails are 40 times more effective for acquiring customers than Facebook and Twitter, with an average ROI of $38 for […]
July 1, 2020
Via: ForbesMacy’s reported in the Q1 earnings call today that sales were down 45% for the 13-week period ending May 2. COVID-19 had a significant impact on the business with most stores closed from March 18th through May 4th. Most stores […]
June 26, 2020
Via: ForbesOn May 26 the U.K. government issued guidelines for the reopening of retail three weeks later on Monday June 15. Since that date, most but by no means not all retail, has slowly reopened. Some, such as lingerie and swimwear […]
June 22, 2020
Via: Retail TouchPointsAs retailers reopen stores, many face tough questions about how to spend their limited resources. One of the biggest issues in the balance is: How many employees can we afford to bring back from furlough, while simultaneously investing in the […]
July 10, 2024
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