Customer Engagement, Customer Experience
September 1, 2021
Via: Retail DiveThe purpose of a retailer is changing. The core function may still be to sell products, but there are entire worlds being built up around consumers now that have — at least on the surface — little to do with […]
April 14, 2021
Via: Retail DiveDespite the blow dealt to virtually all retailers by the pandemic — REI in particular laid off 5% of its retail staff in July last year — the company ended the year in a relatively solid position, and without losing […]
February 21, 2020
Via: Retail Info Systems NewsCompanies looking to hire in 2020 understand that the competition for talent is fierce. In order to attract and retain the best employees, more retailers are sweetening their offers with such incentives as tuition reimbursement, flexible work arrangements and subsidized […]