Tag: rational

Customer Engagement, Customer Experience

Using Hidden Human Emotions To Increase Retail Sales

August 31, 2016

Via: The Retail TouchPoints Blog

Fans of the original Star Trek series are familiar with the neat division between logic and emotions represented by the often-feuding characters of Mr. Spock and Dr. McCoy. The coldly rational Vulcan and the irascible, sentimental “country doctor” bicker more […]