June 10, 2022
Via: RIS NewsTwo-day shipping, same-day shipping, fast shipping; these are terms that have become synonymous with multiple deliveries from the same retailer on the same day (cough, Amazon, cough), delivery vehicle traffic, oversized boxes for one small item, and of course, a […]
June 6, 2022
Via: Retail TouchPointsThe profit margin at grocery has always been razor-thin, and now, with online grocery growing in popularity, retailers must add the costs of picking individual orders and doorstep delivery to their already tight balance sheets. As grocers around the world […]
November 5, 2021
Via: ChargedGorillas and French retail group Groupe Casino have announced a new partnership which will see the rapid delivery service undertake packing and fast delivery of goods from Monoprix and Franprix. Through the collaboration, Gorillas will offer Monoprix and Franprix branded […]
Customer Engagement, Customer Experience
February 24, 2016
Via: Customer Experience News & TrendsMillennials have incredible buying power — and you can win their business and loyalty through customer service. Here are five ways to build a customer experience that impresses them. Every generation has slightly different shopping and service preferences. Millennials’ preferences […]
November 21, 2023
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