June 22, 2023
Via: SCMR EditorialWith the increased focus on environment, social and governance (ESG) in supply chains by customers, investors, employees and the growing number of laws, supply chain leaders are forced to adapt or die. According to a recent report released by Ernst […]
March 8, 2023
Via: Retail TouchPointsAs savvy customers pull back the curtain on the carbon footprints of their go-to retailers, credibility in sustainable performance has emerged as a top requirement for brands competition. This search for sustainable practices scales up from a product or service’s […]
Customer Engagement, Customer Experience
February 24, 2023
Via: Retail TouchPointsSpurred by the global pandemic, a rise in social activism and the surge of wellness movements, consumer sentiment has shifted significantly over the past few years. Nearly all (93%) consumers surveyed in PwC’s most recent Holiday Outlook shared that trust […]
Customer Engagement, Customer Experience
January 27, 2022
Via: RetailWireThrough a special arrangement, presented here for discussion is a summary of a current article from the blog of Oliver Guy, Senior Director, Industry Solutions, Software AG. Retailers in 2022 will need to prove their sustainability commitments and establish their […]
September 16, 2021
Via: ChargedAsos has become the latest major fast-fashion retailer to announce ambitious sustainability goals as it launches its ‘Fashion With Integrity’ initiative. The online retail giant has unveiled a swathe of new ESG goals ranging from strict emissions reductions, supply chain […]
September 7, 2021
Via: SCMR EditorialFor supply chain leaders, 2021 is déjà vu all over again: Along with the ongoing pandemic, supply chains have grappled with extreme weather events, transportation disruptions, facility fires and shortages of people, raw materials and finished goods. And yet, as […]