Customer Engagement, Customer Experience
January 20, 2023
Via: ChargedIn today’s crowded ecommerce landscape, retailers are striving to set themselves apart in any way they can – and being as inclusive as possible is a crucial part of that, with disabled consumers accounting for around £274 billion of retail […]
October 17, 2019
Via: Retail DiveThis is not the first time EEOC has alleged Walmart’s failure to comply with the Americans with Disabilities Act (ADA). In August, the store paid $100,000 to settle EEOC’s claims it refused to provide accommodations to two deaf employees working […]