April 18, 2022
Via: Retail DiveEverybody loves to talk about the acceleration of digital, but physical spaces still play a central role in the customer experience — especially when it comes to driving loyalty. A consumer survey from the Lion’esque Group found that while less […]
Customer Engagement, Customer Experience
August 31, 2021
Via: Retail DiveWhen the threat of the virus kept scores of retail locations temporarily closed, ordering items online became the go-to option for many consumers stuck at home. Instantly, almost every item was sold and bought online — from fresh produce and […]
July 10, 2024
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