Tag: digital world

Retail Types, Stores

3 pillars driving the future of store experience

April 18, 2022

Via: Retail Dive

Everybody loves to talk about the acceleration of digital, but physical spaces still play a central role in the customer experience — especially when it comes to driving loyalty. A consumer survey from the Lion’esque Group found that while less […]

Customer Engagement, Customer Experience

When online activity soared last year, so did data collection.

August 31, 2021

Via: Retail Dive

When the threat of the virus kept scores of retail locations temporarily closed, ordering items online became the go-to option for many consumers stuck at home. Instantly, almost every item was sold and bought online — from fresh produce and […]