Customer Experience, Loyalty Programs
March 22, 2019
Via: Retail Info Systems NewsFamous Footwear has launched a new loyalty program aimed at creating a more personal and relevant experience for customers, as well as encouraging digital commerce. Dubbed Famously YOU Rewards, the program was built on insights from extensive customer research to […]
Customer Engagement, Customer Experience
April 25, 2017
Via: Chain Store AgeDigital shoppers enthusiasm for buying beauty products online doesn’t translate into retailer loyalty. While online sellers of beauty and personal care products continue to capture more market share, online shopper loyalty seems to be elusive, according to report by A.T. […]
November 10, 2016
Via: Business WireIAB (Interactive Advertising Bureau) and IAB China today released the results of “Understanding Digital Commerce in the U.S. and China,” a study which shows that digital commerce is strong in the world’s two largest economies. In addition, Chinese digital users […]
September 26, 2016
Via: Emarketer.comOver half of US smartphone users reported having visited a retailer’s website or app before making an in-store purchase as of May 2016, according to a report from Google and shopper insights firm Purchased. Over 50% of those surveyed also […]
July 10, 2024
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