Customer Experience, Point of Purchase
May 23, 2024
Via: Retail DiveIt’s no secret how COVID-19 impacted retail. At the height of the pandemic, shelter in place orders led to an abrupt halt to in-person shopping while digital sales soared. Many retailers shuttered stores and, at the time, it was uncertain […]
Customer Engagement, Customer Experience
May 17, 2023
Via: RIS NewsConcerns over an impending recession have forced retailers, brands, and consumers to brace themselves for budget cuts. Whether it’s consumers taking a closer look at their purchases, brands scrutinizing their ad spend, or retailers looking to maximize their profitability, everyone […]
March 22, 2023
Via: ChargedNike performed strongly in its third quarter ending February 28, 2023, with a 14% increase in revenue and 20% spike in digital sales. On a currency-neutral basis, online sales were up 24%, while direct sales increased by 22%. In total, […]
July 22, 2022
Via: Retail TouchPointsThe digital commerce sector has seen outstanding growth since 2020. The B2B sector (including manufacturing) is no exception, with sales across digital commerce sites, log-in portals and marketplaces surging by 18% between 2020 and 2021, to top $1.6 trillion last […]
Customer Engagement, Customer Experience, E-commerce, Retail Types
January 15, 2021
Via: Retail DiveNike’s mobile apps have helped to fuel sales growth during the pandemic as part of the sportswear giant’s effort to boost direct-to-consumer sales. Those apps urge people to participate in a range of activities with a gamification strategy designed to […]
October 22, 2020
Via: ChargedGlobal ecommerce is dominated by just six companies which control nearly 60 per cent of the world’s digital sales, according to new research. A whopping 58 per cent of global online sales, which totalled $3.4 trillion last year, were made […]
December 2, 2019
Via: Retail DiveFor years now, Cyber Monday has served to extend the Thanksgiving-Black Friday sales event, and this year the trends observed over the weekend are expected to hold true, if not intensify. That includes the fact that mobile shopping was the […]
Customer Engagement, Customer Experience, Suppliers
August 23, 2019
Via: Retail Info Systems NewsTarget is beginning to see the impact of its same-day digital fulfillment services. The retailer’s same-day services consist of in-store pickup; drive-up, now at more than 1,550 stores; and same-day delivery through Shipt. The three combined accounted for more than […]
April 26, 2019
Via: Retail DiveAfter two decades of disrupting retail, Amazon is facing new realities as a mature company — that it’s getting harder to grab market share at the same rate as before and that its rivals have risen to meet its challenge. […]
February 12, 2018
Via: FierceRetailEBay unveiled a new program called Always Open to support sellers who also own brick-and-mortar stores. The idea is for participating retailers to have the benefit of showcasing and selling products on eBay after their physical stores have closed for […]
July 14, 2017
Via: Retail DiveWalmart on Thursday expanded the number of back-to-school items, included for college kids, eligible for in-store pickup services for online orders, helped by a new dedicated back-to-school section on its website. The service is especially helpful to families who need […]
April 5, 2016
Via: FierceRetailHowever much Amazon.com AMZN -0.90% is pulling away from most of its brick-in-mortar rivals in the e-commerce wars, department stores have been able to grab a sizable piece of the e-commerce pie. According to an analysis by Credit Suisse published […]