Customer Engagement, Customer Experience
April 5, 2024
Via: LightspeedTired of being shouted at? We’d imagine you’ve experienced this once or twice if you’ve had to deal with a difficult customer. They’re enough to leave you feeling worn down and fed up. Whether you’re talking to a customer who […]
Customer Engagement, Customer Experience
May 20, 2019
Via: Customer Experience News & TrendsDifficult customers – you struggle to love them, and you definitely can’t leave them. Here’s what you can do. Hard-to-handle customers come in all forms, but some are more common than others – and those are the types you need […]
Customer Engagement, Customer Experience
June 20, 2016
Via: Customer Experience News & TrendsDealing with difficult customers is one thing. Actually helping them is the ideal thing. Here’s how to make it happen with five of the most difficult customers you’ll come across. Many service pros agree that their job would be just […]
July 10, 2024
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