Customer Experience, Loyalty Programs
July 6, 2017
Via: FierceRetailU.S. consumers have 3.8 billion loyalty memberships. According to the 2017 Colloquy Loyalty Census, this membership number continues to grow at a rate of 15%, down from a 26% growth rate in 2015. “The membership growth slowdown signals the U.S. […]
Customer Experience, Loyalty Programs
January 4, 2017
Via: Internet RetailerEvine Live Inc. is hoping to drive repeat business with a forthcoming customer loyalty program. Between 50% and 75% of the TV and web merchant’s shoppers are returning customers, says Nicole Ostoya, executive vice president and chief marketing officer at […]
Customer Experience, Loyalty Programs
October 28, 2016
Via: FierceRetailSears Holdings and Citi Retail Services are teaming up to offer Sears MasterCard holders the opportunity to earn Shop Your Way points at partner merchants. Users can link their SYW account to their MasterCard and earn points at participating gas […]