Tag: COVID-19 restrictions

Customer Engagement, Customer Experience

Retailers are wading deeper into customer data. States are raising the alarm.

November 2, 2022

Via: Retail Dive

The past few years catapulted retail into a digital transformation. When shoppers were stuck indoors due to COVID-19 restrictions, retailers started investing more in digital strategies to grow sales and entice new buyers. While this meant expanding order pickup technology […]