Tag: consumer interactions

Customer Engagement, Customer Experience, News & Trends

Retail’s New Hierarchy Of Needs: Transforming Your Operation To Meet The Needs Of Retail 2.0

March 30, 2018

Via: The Retail TouchPoints Blog

No matter which lens we look through — from consumer expectations and behaviors, to in-store technology and reliance on online sales, to fulfillment and shipping — retail has transformed. With disruptors like Amazon, consumer interactions with brands, distributors and retailers […]