January 5, 2022
Via: SCMR EditorialFor most retailers, the last five years has been a relentless rise in digital commerce and heightened customer expectations. Needless to say, those trends, along with a demand for even more convenience and speed of delivery, were accelerated by the […]
March 9, 2016
Via: Lightspeed POSFor the first time in retail history, customers want more than retailers are able to offer. Modern consumers want to to buy online, but pick up or return at the store. They want to browse product information on their laptop […]
Customer Engagement, Customer Experience
March 4, 2016
Via: Internet RetailerWhen it comes to cold and flu remedies in their own search results, big e-retailers say ‘promote thyself.’ Private-label products outperform name brands for some of the largest retailers’ web search results in the cough, cold and allergy products category […]
February 17, 2016
Via: Chain Store AgeConsumer trend data shows that more than half of digital shoppers will use one specific channel for making purchases at least once within a year. According to a new report from eMarketer, 95.1 million Americans ages 14 and older, or […]