How fast do consumers want their online orders delivered? Perhaps not as quickly as retailers think, according to a Wall Street Journal article posted yesterday.
Jungle Scout’s Consumer Trends Report from July 2021 found 41 percent of consumers expect their online orders to be delivered within two to three days. Twenty-seven percent want their orders more quickly with same- or next-day delivery. That leaves 24 percent who can wait four to seven days for orders and four percent willing to wait for more than a week. The remaining five percent never shop online.