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7 retail execs envision the future of stores

February 13, 2018

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Coming off a year that set records for bankruptcies and store closures, the message at Future Stores Miami last week was clear: Retail isn’t dead, mediocre retail is dead.

During the intimate, three-day conference, this phrase was repeated many times over by executives eagerly trying to breathe new life into traditional brick-and-mortar retail. While some panels and keynote speeches focused on the role that technology and data can play in forming the store of the future, the biggest trend to come out of the show was much simpler: instilling humanity.

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