Tech & Innovation

Global advances in digital technologies continue to shape economies, and within the Gulf Cooperation Council (GCC) region, such transformations are particularly pronounced. As e-commerce rapidly integrates with global marketplaces, capturing precise data on these interactions has become imperative

The rapid advancement of artificial intelligence (AI) is ushering in a revolutionary era for convenience store operations, fundamentally reshaping processes and enhancing customer experience. As AI becomes more accessible and increasingly affordable, even small operators are leveraging these tools

In an era where digital interaction dictates consumer behavior, AI Video Commerce emerges as a transformative force in how users engage with products and services online. This cutting-edge technology blends AI capabilities with video commerce to create personalized, immersive shopping experiences,

In an ever-evolving marketplace defined by fluctuations in consumer habits, Zainab Hussain, an e-commerce strategist with extensive experience in customer engagement and operations management, sheds light on the current dynamics affecting consumer packaged goods (CPG) companies. Her insights draw

In a bold move defining the future of corporate structures, Amazon is embracing artificial intelligence with unprecedented depth and breadth. The company has recently announced a strategic decision to substantially integrate generative AI into its operations, aligning with a broader industry trend

In the fast-paced world of technological innovation, Sobot has emerged as a frontrunner with its audacious "AI-First" strategy aimed at revolutionizing customer service. This approach seeks to harmonize the precision of artificial intelligence with human-like interactions, propelling the