Tech & Innovation

The relentless pursuit of understanding consumer intent has pushed retailers beyond simple historical data, leading to the rise of sophisticated intelligence engines designed not just to report the past but to script the future. Predictive Audience Intelligence represents this significant

The familiar process of booking a flight, once a straightforward transaction of selecting a seat and a static price, is rapidly dissolving into a relic of the past as airlines race to deliver hyper-personalized travel experiences. In a decisive move to accelerate this industry-wide evolution, PROS

The conversation around artificial intelligence has decisively shifted from what it can say to what it can now actively do, marking the arrival of a new operational paradigm that redefines the boundaries of automation. Agentic AI represents a significant advancement in business automation and

A seemingly conventional electronics distributor recently reported financial results that would make a high-flying software company envious, signaling a profound shift rippling through the technology supply chain. Arrow Electronics, a name long associated with the nuts and bolts of the tech world,

The conversation surrounding retail dominance has fundamentally shifted from shelf space and square footage to data streams and digital ecosystems, a transformation powerfully underscored by Walmart’s recent surge past a trillion-dollar market capitalization. This milestone is far more than a

With a deep background in e-commerce strategy and customer engagement, Zainab Hussain specializes in optimizing how businesses connect with their clients. Today, she shares her insights on a pivotal advancement in B2B marketing technology: the fusion of AI-powered voice agents with automated