As the holiday season approaches, shoppers are increasingly turning to artificial intelligence (AI) technologies to enhance their shopping experience, with recent data highlighting a growing trend in the integration of such technologies in retail. A survey by Perfect Corp revealed that almost 52%
Retailers are increasingly grappling with a significant and costly trend: the rising rate of merchandise returns. According to the National Retail Federation (NRF), shoppers are forecasted to return $890 billion worth of merchandise in 2024, which would account for 16.9% of retailers' annual sales.
Chewy, the popular online pet goods retailer, has recently experienced a remarkable resurgence in customer growth and sales through a series of strategic improvements in its online and mobile shopping experience. Chewy reported an increase in its active customer base to 20.2 million in the latest
The rapidly evolving landscape of private label brands has seen significant milestones, with Walmart's Bettergoods and Target's Dealworthy spearheading the movement. Since their launches in early 2024, these brands have experienced remarkable growth, capturing the attention of budget-conscious
GameStop recently revealed its financial results for the third quarter of 2024, highlighting a significant 20% drop in net sales, falling from $1.08 billion in the previous year to $860 million. Despite this considerable decline in revenue, the gaming retailer managed to report a notable shift from
The virtual assistant (VA) market is experiencing unprecedented growth, driven by advancements in technology and the increasing need for cost-effective business solutions. Virtual assistants are transforming the way businesses operate, offering a range of services from administrative support to
