January 26, 2023
Via: ChargedOne in four consumers are willing to pay return fees, according to Sendcloud. Major retailers like H&M and Zara have started charging customers for returns, and as a result one in four consumers revealed that they are willing to pay […]
April 23, 2019
Via: Retail DiveYes, returns are costly for retailers, but, as this latest report points out, getting returns right is key to satisfying customers. It’s critical for stores to provide customers with a seamless returns process and multiple payment options, which might mean […]