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Tag: chief customer officer

Retail Types, Stores

J.C. Penney hires new customer chief as comps fall 5.5%

May 21, 2019

Via: Retail Dive

Soltau emphasized the work to revamp J.C. Penney. She also plans to release a long-term strategy map in the coming months. “We are working to reestablish the fundamentals of retail at JCPenney, and at the same time, we are building […]