Machine learning (ML) and artificial intelligence (AI) are rapidly transforming the retail sector, driving major improvements in the way retailers operate and interact with customers. This article explores the myriad ways in which these technologies are making significant impacts on the industry.
In this interview, we sit down with Zainab Hussain, an e-commerce strategist with extensive experience in customer engagement and operations management, to discuss the exciting transformation of retail spaces and the incorporation of digital innovations. Our conversation covers the drivers behind
The integration of artificial intelligence (AI) technology into the retail industry is no longer a futuristic concept but a present-day reality. Major retail giants are collaborating with leading tech companies to implement AI solutions that promise to transform supply chain management, operational
In a strategic move that underscores the growing significance of artificial intelligence in enhancing user experience, Amazon has announced the discontinuation of its short-lived TikTok-like feature, Inspire. Launched in December 2022, Inspire aimed at offering Amazon users a continuous feed of
Despite the growing integration of AI into ecommerce through shopping assistants, chatbots, and automated purchasing systems, a significant proportion of consumers remain skeptical. Recent survey data from Omnisend showed that 66% of shoppers are unwilling to allow AI to make purchasing decisions
New technologies are rapidly transforming the way we shop, and consumers' purchasing decisions are increasingly influenced by generative AI tools and social media platforms. According to a recent Capgemini survey of 12,000 global shoppers, it is becoming commonplace for consumers to rely on
