The adoption of Artificial Intelligence (AI) in New Zealand's retail sector is currently lagging behind its counterparts in Singapore and Australia, raising concerns about the future competitiveness of the industry. Despite the proven advantages of AI in efficiency and customer experience, New
The findings from a recent survey by BCG (Boston Consulting Group) and the World Retail Congress highlight the emerging investment trends among leading retail innovators, particularly focusing on e-commerce and artificial intelligence (AI). As the retail landscape evolves, retailers face
As the holiday shopping season approaches, retailers brace themselves for the biggest retail event of the year: Black Friday. While discount pricing is a significant draw for consumers, it’s the personalized shopping experiences that often turn one-time buyers into repeat customers. In an era where
Chief Information Security Officers (CISOs) in the retail sector are undergoing a significant transformation. Once blockers of innovation, they are now pivotal enablers of progress. This evolution emerges as these professionals navigate the complexities of innovation-driven risks and the
In an era where technology profoundly disrupts e-commerce, most U.S. retailers are grappling to keep pace with market behemoths like Amazon and Walmart. Retail innovators, however, are distinguishing themselves through several strategic approaches designed to leverage technological advancements and
In 2024, the U.S. grocery market is undergoing a dramatic transformation driven by advancements in technology, changing consumer preferences, and a surge in e-commerce. With an estimated market value of $1.5 trillion, major players are leveraging cutting-edge tech to stay competitive and meet
