March 7, 2023
Via: RetailWireA recent university study finds many retailers are still using “very basic tools” rather than advanced analytics partly because the analytics function is “often run by people who do not really understand” the retail business. The study was based on […]
February 10, 2023
Via: Retail TouchPointsHistorically, procurement teams have had to deal with multiple structured and unstructured databases. To make decisions based on facts and acquire a competitive edge, procurement teams require the collection and utilization of data. Best-of-breed procurement teams need to be able […]
Customer Engagement, Customer Experience
June 30, 2022
Via: Retail TouchPointsH&M will work with Google Cloud’s computing services to improve its customer experience and supply chain capabilities, by leveraging data analytics and the technology provider’s secure, sustainable global infrastructure. The partnership’s goal is to develop an enterprise data backbone that […]
April 28, 2022
Via: Independent RetailerIn April 2021, iOS released a major privacy update which gave users tremendously more transparency and control over how brands track them for advertising purposes. Overnight, this massive change forced brands to overhaul their strategy of how they are using […]
March 14, 2022
Via: Retail DiveThe New York State Senate is in the process of passing a bill that holds fashion retailers who don’t prioritize ethical practices accountable. The bill, which is currently in committee, would require large fashion retailers and manufacturers operating in New […]
October 21, 2021
Via: Retail DiveAmazon already offered sellers a search terms report that provided insights such as click data, conversion share and search frequency rank, but the new search analytics dashboard aims to provide merchants more information about how their products are performing on […]
E-commerce, News & Trends, Retail Types
June 7, 2021
Via: RIS NewsRetailers need to close the gap between online and bricks-and-mortar operations through the adoption of digital technologies — with the goal of enhancing the consumer and employee experience while engendering trust. This concept is known as “phygital,” bridging the digital […]
January 31, 2020
Via: ForbesHow we shop and what we buy is changing. Store closures of established department stores or the sudden successes of new direct to consumer brands often feature in the press, but less attention has been paid to what lies under […]
April 18, 2019
Via: Retail DiveThe vigorous levels of consumer confidence that is bolstering sales in much of the world may have reached their crest, according to the The Conference Board. “In more than half the countries surveyed, consumers expressing concerns about the current state […]
Customer Engagement, Customer Experience, Others, Tech
August 22, 2017
Via: Retail Info Systems NewsBJ’s Wholesale Club will use predictive analytics and machine learning to assist with buying decisions. The operator of membership warehouse clubs will begin using First Insight’s predictive analytics. The tools will help BJ’s make design and buying decisions on the […]
April 18, 2017
Via: Retail MindedBig data analytics keeps getting bigger. The big data and analytics market, which reached $130.1 billion in 2016, is projected to expand at a compound annual growth rate of 11.7 percent a year to reach $203 billion by 2020, according […]
February 24, 2017
Via: Essential Retail NewsIn recent years, the UK retail industry has been dominated by consumer demand for discounts. This demand has led to high-profile ‘supermarket wars’ on prices, the rise of budget high-street chains and the growing popularity of Black Friday and Cyber […]