In the rapidly evolving landscape of retail, Artificial Intelligence (AI) is emerging as a pivotal force capable of driving innovation and addressing ethical challenges that come with technological advancements. Retailers are increasingly integrating AI into their operations to enhance customer
In the ever-evolving landscape of global commerce, supply chains are the lifeline that sustains businesses. The integration of artificial intelligence (AI) into these complex networks represents a transformative leap forward. As uncertainties loom over supply chains, from unpredictable weather
The rapid integration of artificial intelligence into retail operations is reshaping how businesses interact with consumers and manage inventories. At Ahold Delhaize USA, AI's implementation epitomizes this transformation, particularly highlighted in facets like consumer engagement and operational
Carrefour Belgium has taken a significant stride into the future of retail by launching its third AI-powered micro-store. Located at the NATO Supreme Headquarters Allied Powers Europe (SHAPE) in Belgium, this revolutionary Carrefour BuyBye store operates with complete autonomy. The store offers a
In this interview, we have the pleasure of discussing the recent acquisition of Convergence.ai by Salesforce with Zainab Hussain, an esteemed e-commerce strategist known for her expertise in customer engagement and operations management. Through her insightful perspective, we will explore how this
In an era where customer expectations are at an all-time high, the Qualtrics X4 Summit emerges as a beacon for brands striving to redefine their relationships with customers, facilitated by cutting-edge AI technologies. This year's event gathered industry leaders to dissect and explore innovative
